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Operational Definitions

The Definition of Terms section anchors how you - not the dictionary - will use key words throughout the manuscript. Operational definitions remove ambiguity and let the panel hold you to a specific meaning.

Conceptual vs Operational

TypeSourceExample - User
ConceptualDictionary or theoristA person who uses a product or service
OperationalYour studyIn this study, a user refers to an HR officer of XYZ Inc. who logs in to the attendance tracker at least once per shift

What To Include

IncludeSkip
Acronyms used in the manuscript (HRM, SDLC, KPI)Common English words
Domain-specific terms (RFID, OAuth)Words used only once
Roles in your system (admin, encoder, viewer)Synonyms of clear words
Metrics you measure (response time, throughput)Generic computing vocabulary

Formatting Convention

  1. Arrange terms in alphabetical order.
  2. Italicise or bold the term.
  3. Use one sentence per term where possible.
  4. Cite the source for conceptual definitions; do not cite for operational ones.
  5. Avoid first-person voice (no I, we).

Common Mistakes

MistakeFix
Copy-pasting definitions verbatimParaphrase, attribute, and bracket with operational meaning
Defining a term you never use againRemove it
Defining the same term inconsistently across chaptersOne operational definition, one consistent usage

Discussion

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