Acceptance Survey Results
Survey Results presents the acceptance survey data with tables, weighted means, and verbal interpretations.
Chapter IV - Survey Results
What this section does
Presents the acceptance survey data: demographics of respondents, response frequencies, weighted means per indicator, and an overall acceptance score.
Table 4.1 - Demographic profile
| Profile | Count | Percent |
|---|---|---|
| Owner | 1 | 3.3 % |
| Counter staff | 3 | 10.0 % |
| Customers | 26 | 86.7 % |
| **TOTAL** | **30** | 100.0 % |
Table 4.2 - Indicator weighted means
| Indicator | Items | Weighted Mean | Verbal Interpretation |
|---|---|---|---|
| Functional Suitability | 2 | 3.70 | Highly Acceptable |
| Usability | 2 | 3.65 | Highly Acceptable |
| Reliability | 2 | 3.55 | Highly Acceptable |
| Performance Efficiency | 2 | 3.50 | Highly Acceptable |
| Maintainability | 1 | 3.40 | Highly Acceptable |
| Compatibility | 1 | 3.60 | Highly Acceptable |
| Security | 1 | 3.58 | Highly Acceptable |
| **OVERALL** | **11** | **3.62** | **Highly Acceptable** |
Score distribution diagram
Interpretation paragraph
The overall weighted mean of 3.62 falls within the 'Highly Acceptable' range (3.26-4.00) of the verbal interpretation table defined in Chapter III. Functional Suitability scored highest (3.70), confirming that the system performs the functions identified during requirements gathering. Maintainability scored lowest (3.40), reflecting that the respondents are end users rather than developers - a known limitation of the four-point Likert instrument when applied to non-technical audiences.
Panel defense checklist
- [ ] Demographic table present.
- [ ] Indicator table includes counts and weighted means.
- [ ] Overall weighted mean computed correctly.
- [ ] Verbal interpretation matches the table from Chapter III.
- [ ] Highest and lowest scores discussed.
- [ ] Raw data sheets attached as appendix.
- [ ] No fabricated or 'cleaned' data.
Mentor’s tip: Demographic table + indicator table + overall weighted mean + one paragraph that discusses the highest and lowest scores honestly. Match the verbal interpretation thresholds from Chapter III exactly.
Discussion
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